FAQ

Frequently Asked Questions
Have a Question About Your Website?

Feel free to contact us for more information

Every project follows four stages. First we talk about your business, your customers and what the site should achieve. Then you receive a written proposal with the scope, the price and the timeline. Once you approve it, we design the pages and build the site, and you review the work at each stage. Finally we launch, train you to manage the content and stay available for support. You always know which stage you are in and what comes next.

It depends on the number of pages and the features you need. We do not quote before we understand the project, and we do not start before you have the price in writing. The first consultation is free.

Yes. Many of our projects are redesigns. We review your current site, keep what works and rebuild what does not. Your existing content can be moved across, and we set up redirects so that old links and search rankings are not lost.

SEO helps your site rank in the results that Google and other search engines list. AI search optimization helps assistants such as ChatGPT and Gemini mention your business when someone asks them for a recommendation. The two share a foundation: accurate business details, clear pages and a site that loads quickly. We usually work on both together, because improvements to one tend to help the other.

Web design and development, online stores, search engine optimization, AI search optimization, digital marketing, AI tools such as chatbots and voice agents, custom web applications, and website care plans.

Yes. Fairfield Web is a Westport Web company. Westport Web has built websites for Connecticut businesses since 2004.

When your site is slow, hard to update or not bringing in inquiries. Also when you are opening a business, adding a service, or noticing that competitors show up in searches where you do not. If you are unsure, a short call will tell you.

Software and security updates should be applied as they are released, which a care plan handles for you. Content should change whenever your hours, prices or services do.